Shipping policy
Shipping Policy
At Kaneffi Melbourne, we strive to ensure that your orders are delivered promptly and in the best condition possible. We utilize Mail Plus, a specialized perishable food service, to handle the shipping of our products with care and efficiency.
Shipping Details:
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Service Provider:
- All orders are shipped using Mail Plus, a service specialized in handling perishable food items, ensuring that your products arrive fresh and intact.
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Shipping Timeframe:
- Orders are typically processed and shipped within 1-2 business days. Delivery times may vary based on your location and the availability of products.
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Shipping Costs:
- Shipping costs are calculated at checkout based on the weight and destination of your order. We strive to offer competitive rates for our specialized shipping service.
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Delivery Conditions:
- It is important to ensure someone is available to receive the delivery, as our products are perishable. Mail Plus provides tracking information to help you anticipate the delivery time.
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Handling and Packaging:
- Our products are carefully packaged to maintain quality and freshness during transit. Mail Plus ensures that all packages are handled with the utmost care.
Special Considerations:
- Please provide accurate and complete shipping information to avoid delays.
- In the event of a delivery issue, please contact our customer service team at info@kaneffi.com.au as soon as possible.
Contact Information:
For any questions or concerns regarding your shipment, please reach out to our customer service team. We are here to assist you and ensure a smooth delivery experience.
Thank you for choosing us. We are committed to providing you with the highest quality products and service.